1. Coaching Sessions
All coaching sessions are non-refundable. By booking, you acknowledge that you are committing to the time and service provided.
Sessions may be rescheduled with at least 48 hours’ notice. Missed sessions or late cancellations are not eligible for rescheduling or refund.
2. Workshops and Group Events
All bookings for workshops or group sessions are final and non-refundable. Please ensure you are available before purchasing. In the event we cancel or reschedule, you will be offered an alternative date or credit.
3. Digital Products
Due to the nature of digital content, all sales of digital downloads or resources are final. No refunds will be issued once access has been granted, unless required by law.
4. Wellness Products (DoTERRA)
These products are sold via a third-party (DoTERRA) and subject to their own return and refund policy. We are not responsible for product refunds or returns.
5. Legal Compliance
This policy complies with the Consumer Contracts Regulations 2013 and UK consumer law. If any statutory rights apply, they will be honoured as required.